Disclosure: This blog post contains an affiliate link to WPForms’ Surveys Add-on. If you decide to purchase the add-on, I’ll receive a small commish at no cost to you.
If you ever want to collect feedback from your customers or get opinions from website visitors, the easiest and most cost-effective way to do it is with surveys.
Surveys are a great way to listen to your visitors to find out what they need in order to provide it to them. Like finding out what topics visitors want to read so you can blog about it.
Or maybe you want to find out about their website experience to make sure they were happy with the time it took for pages to load and whether it was easy to find the posts or pages they were looking for.
And with the competition in online businesses growing more fierce, you can use surveys after a customer purchases your product to collect feedback about their purchase experience.
Bottom line, surveys allows you to collect the feedback you need to improve a customer’s experience.
How To Create Surveys In WPForms
But it turns out there are additional WPForms add-ons and features* that can take a website’s user experience to the next level!
There are 2 types of reporting to choose from. Survey Reporting will collect field results and show them in the WordPress dashboard. And with Poll Results, you can share the results of the surveys with your visitors.
In this tutorial, I’m going to show you how to create a survey form and how easy it is to create surveys using the WPForms add-on.
After you’ve purchased the WPForms Surveys and Polls* add-on, installed and activated it, click on WPForms from the WordPress dashboard to create a new form using the Survey Form template.
A new Survey Form template will be created for you with pre-populated fields. But you can also add, change or remove any fields you’d like. Just drag and drop from the options on the left.
The Likert Scale are the questions you’re asking and the responses visitors and customers have to choose from. To edit, click on the field and make the changes on the left hand side.
If you want to add a description to the Rating Field, click on the field and on the left, change the name of the label and add a description.
In the Advance Options tab, you can change the icon, its size and the color.
Now you have to enable survey reporting to receive the results of your surveys.
To enable Survey Reporting, go to Settings, Surveys and Polls the tick the Enable Survey Reporting box.
Other Survey Form Settings
There are 3 things to configure in the settings tab. The General section lets you change the form name, customize the submit button, enable the anti-spam feature and disable storing user information. Add your email in the Notifications section to be notified when you have a new form completion. And the Confirmations section to set up a message to send to visitors or add a redirect URL.
Add Surveys To Posts, Pages or Sidebar
When you’re done with the form, you’re ready to add it to your blog posts, pages or as a sidebar widget. For posts and pages, look for the Insert Form section in the post/page editor. Select the form from the dropdown and click Add Form.
To add surveys to the sidebar or footer widget, go to Appearance then Widgets. Click on the WPForms widget on the left and select where you want to place the form.
Then add a title and select the form from the dropdown box under Form. Tick whether you want to display the form name and/or the description.
That’s it, you’re done!
Why WPForms Surveys Is A Better Alternative To Other Survey Tools
WPForms wrote a great article that gave a detailed comparison of the pros and cons between WPForms and SurveyMonkey, one of the popular survey tools out there.
Here’s what caught my attention:
- Ease of Use – In SurveyMonkey, when it comes to creating other types of forms or to add specific form fields to surveys, a little more work is involved. Unlike WPForms you can create a contact form in less than five minutes and edit form fields in a matter of clicks.
- Features – SurveyMonkey is missing special fields like WPForm’s GDPR Agreement, Captcha and Password fields.
- Integrations – SurveyMonkey integrates with over 100 data and API integrations. While WPForms has over 500.
Wrapping It Up
So now that you know how easy it is to create surveys using the WPForms surveys and polls add-on and why it’s important to use them, the next step it to go to WPForms website* to pick a plan that’s best for you.
Right now they’ve got a huge sale going on – you can get started for as little as $39.50/year!
If you haven’t used surveys to collect feedback from visitors and customers, I hope this post gave you something to think about.
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